Privacy Policy SO
Privacy
How we handle your personal data.
Studio Oxford
Studio Oxford, Zandzuigerstraat 38, 1333HD Almere, Chamber of Commerce 77715233, is responsible for the processing of personal data as described in this document.
Contact: [email protected]
What data we process
For a purchase
- Name and delivery address
- Email address
- Phone number — optional
- Payment details — processed by Mollie, not stored at Studio Oxford
- IP address and order history
For newsletter subscription
- Email address
- Name — optional
Automatically
- Page visits — anonymized
- Device and browser data
Why we process data
- Performance of contract — processing and shipping of orders
- Legal obligation — 7-year fiscal retention period
- Customer service — handling of questions and complaints
- Newsletter — only after explicit consent
- Website improvement — anonymized analytical data
How long we retain data
- Order data — 7 years, fiscal retention period
- Customer account — as long as active; deletion upon request
- Newsletter — until unsubscribed
- Analytics — anonymized, maximum 26 months
With whom we share data
Personal data is never sold. Data is only shared as far as necessary for the performance of the agreement.
- Delivery services (PostNL, DHL, DPD) — name and delivery address
- Mollie — payment processing
- Shopify — website platform and order storage
- Klaviyo — newsletter, only after subscription
Some services are located outside the EEA. Transfers only take place based on EU standard contractual clauses (SCCs).
Your rights
Request what data we process.
Have incorrect data corrected.
Request data deletion.
Object to processing.
Request data in a readable format.
Have processing temporarily stopped.
Requests via [email protected]. Response within 30 days. Complaints can be submitted to the Dutch Data Protection Authority.
Cookies
- Functional — shopping cart, session, login status. Necessary for the webshop to function
- Analytical — anonymized usage research
- Marketing — only after explicit consent via the cookie banner
Security
All connections are secured via SSL/TLS. Payment data is processed by Mollie and is never accessible to Studio Oxford.
In case of a data breach with possible consequences for your privacy, we will inform you in accordance with legal requirements.
Contact
This policy will be updated if laws or regulations require it or if our working methods change. The current version is always available on the website.