Contact SO
Studio Oxford
Contact
We read our emails ourselves and usually respond within one business day.
How to reach us
Send us an email at [email protected]. Do you have a question about an order? Include your order number right away, it saves back-and-forth emails.
Response time Within 1 business day During the week. On weekends, it sometimes takes a little longer.
Location Almere Zandzuigerstraat 38, 1333HD
Chamber of Commerce 77715233 Chamber of Commerce Studio Oxford
What you can email us about
We help with
— Questions about a product. Sizing, condition, or extra photos of a specific item.
— Order on its way? If you haven't received a tracking number or the package is taking longer than expected.
— Returns. Email us with your order number, and we'll send you the instructions.
— Doubts about authenticity. Send photos, and we'll take a look.
— Something else. Collaborations, purchasing, or questions that don't fit in here.
The more specific your question, the faster we can help you.
Report a return
Email us with your order number and let us know you want to return an item. You have a 14-day cooling-off period from the moment you receive the package. After that, you have another 14 days to send it back.
The return address is:
Studio Oxford
Zandzuigerstraat 38
1333HD Almere
Netherlands
Include a note with your name and order number in the package so we can process it quickly.