After a successful order, you will receive a confirmation email at the email address you used for checkout. Can't find anything in your inbox? Check your spam folder. If you don't receive anything within an hour, please email us with your name and the amount — we'll look into it.

Yes, as long as the package has not yet been shipped. Please send us an email with your order number as soon as possible. We do our best to process it in time, but once the package has left, we cannot reverse the shipment.

Please send us an email immediately after placing your order. If the package has not yet been packed, we will try to implement the change. This is not always possible — we work quickly.

Yes. Every product you see in the store is available. We work with unique vintage items — if something is sold out, it disappears from the webshop. Reordering is not possible.

No. Reservations are not possible. An item is available until someone buys it. Once it's gone, it's gone.

Orders placed before 3 PM will be shipped the same business day. Orders placed after 3 PM will be shipped the next business day. You will receive a tracking code as soon as the package has been registered with the carrier.

• Netherlands — 1 to 2 business days after shipping
• Belgium & Germany — 2 to 3 business days
• Rest of Europe — 3 to 5 business days
• Outside Europe — 5 to 14 business days, depending on the country

These are averages. In exceptional cases, it may take longer due to customs or transportation issues beyond our control.

Shipping costs are shown during the checkout process, before you pay. They depend on your country and the weight of the package.

This is normal. "Registered" means that the label has been created and the package is ready for pickup by the carrier. As soon as the package is actually picked up, the status will be updated. This sometimes takes until the next business day.

If the status has not updated after 3 business days, please email us with your tracking number.

Please email us as soon as possible with your order number and tracking number. We will open an investigation with the carrier. This usually takes 5 to 10 business days. If the package is definitively confirmed lost, you will receive a full refund or we will send a replacement item — your choice.

Yes. Every order is shipped with tracking. You will receive the tracking code by email once the package has been shipped.

14 days from the day you received the package. First, register your return via [email protected] — after that, you have another 14 days to return the package.

Send an email to [email protected] with:

• Your order number
• Which product you want to return
• Optional: the reason — you don't have to, but we'd love to hear it

We will provide you with the return address and further instructions.

Return shipping costs are borne by you as the buyer — unless the product arrived damaged or does not match the description. In that case, we will cover the return shipping. Always include photos in such cases.

As soon as we have received and checked the package, we will process the refund. You will receive the amount — including the original shipping costs — back into your account within 14 days. In practice, this usually happens faster.

In the same condition as when you received it. Not washed, not worn, no new damage. If an item is returned in a demonstrably different condition, we reserve the right to refuse or reduce the refund.

A mystery box does not fall under the standard right of withdrawal, unless the promised minimum value has demonstrably not been reached. In that case, please contact us — we will resolve it.

Every item we sell is personally verified for authenticity — based on labels, construction, material, hardware, and aging patterns. We do not sell anything where there is doubt.

If a product turns out not to be authentic after all? You will receive a full refund of the purchase price, with no time limit. We will pick it up. At our expense.

• Deadstock / NWT — Never worn. Original tags present
• Excellent — Hardly worn, no visible flaws
• Very good — Light signs of wear appropriate to the age of the item
• Good — Visible signs of wear, always explicitly described and photographed

Send us an email with your order number and a description of the difference. If the product does not match our description, we will also reimburse the return costs and issue a full refund. If it's a matter of personal preference, the normal 14-day return policy applies.

Email us with your order number and send a few clear photos — of the label, the construction, and the part you have doubts about. We will assess it and respond within 2 business days. If the doubt proves justified, we will pick it up and issue a full refund.

We sell vintage and deadstock clothing. Deadstock is unworn vintage stock — technically new, but from an earlier era. Our own line is under development.

We accept the payment methods available through Mollie during the checkout process — including iDEAL, credit card, Bancontact, and other common methods. The available options may vary by country.

Please try again using a different payment method. If it still doesn't work, email us — we'll investigate what's going on. The order will only be processed after a successful payment.

Yes. Payments are processed by Mollie, a certified payment provider. We never see your full payment details — only whether the payment was successful. All connections are secured via SSL.

You will receive an order confirmation by email immediately after your purchase. Do you need a formal invoice? Send us an email with your order number and we will send it to you.

Yes. Send us an email with the product name or the URL of the listing. We will send you additional photos — of the label, the fit, specific details, or any special features you'd like to see.

Vintage clothing often fits differently than modern ready-to-wear. We always state the size indication on the label and the actual measurements of the item (chest, shoulder, length). In doubt? Send us the measurements you are looking for — we will advise you which item fits best.

No. Every item is unique. Once something is sold out, it's gone. Sign up for the newsletter if you want to be the first to know about new additions.

Hang it up, don't fold it if possible. Store it out of direct sunlight. Wool and cashmere preferably in a fabric cover with a cedar block. Always wash according to the label — vintage fabrics are sometimes more delicate than modern materials.