You will receive a confirmation email at the address you used for checkout. If you don't see anything in your inbox, please check your spam folder. Still nothing after an hour? Email us with your name and the amount, and we'll look into it.

As long as the package hasn't been shipped, yes. Email us your order number as soon as possible. If it has already been sent, we cannot recall it, but you can, of course, return it.

Email us as soon as possible after your order. If the package has not yet been packed, we will try to adjust it, but we cannot promise. We often pack orders on the same day.

Yes. Everything you see in the webshop is available. We work with unique pieces, so once something is sold, it disappears from the store. Reordering is not possible.

No, we don't do that. First come, first served. That keeps it fair for everyone.

If you order before 3:00 PM on a weekday, your package will be shipped on the same day. Orders received later or on weekends will be sent on the next business day.

• Netherlands — 1 to 2 business days after shipment
• Belgium & Germany — 2 to 3 business days
• Rest of Europe — 3 to 5 business days
• Outside Europe — 5 to 14 business days, depending on the country

Within the Netherlands, your package usually arrives the next business day. For Belgium, allow 1 to 2 business days, for the rest of Europe 2 to 5 business days. Outside of that, it may take a little longer.

Within the Netherlands, we offer free shipping for orders over €99; below that, we charge a standard rate. The exact costs will be displayed during checkout, so there are no surprises.

Sometimes a package stays in a sorting center for a day or two without the status updating. Annoying, but it usually resolves itself. If it still hasn't moved after three business days, email us, and we will open an investigation with the carrier.

If the status still hasn't updated after 3 business days, please email us with your tracking number.

Email us with your order number and tracking code. We will then start an investigation with the carrier. If the package is not found, we will provide a solution: new shipment if the item is still available, or a refund.

Yes, as soon as the package is created, you will automatically receive an email with the tracking code. This allows you to track your order closely.

You have 14 days from the moment you receive the package to register your return. From the moment of registration, you have another 14 days to actually send the package back.

Send us an email with your order number and which items you want to return. We will provide you with the instructions and the return address. It's not very complicated.

• Your order number
• Which product you want to return
• Optional: the reason — you don't have to, but we'd appreciate it

You will receive the return address and further instructions from us.

Return shipping costs are at your expense, unless there is something wrong with the product (incorrectly sent, damage not stated, not authentic). In that case, we will resolve it and pay for the return.

As soon as we receive and check the package, we will refund the amount to the account you used for payment within 5 business days. It often happens faster.

In the same condition as you received it. Not worn outdoors, not washed, labels attached. Trying it on once to check the fit is, of course, perfectly fine.

Mystery boxes can be returned. 

We manually check each piece for authenticity before it goes into the store. 

• Deadstock / NWT — Never worn. Original tags present
• Excellent — Hardly worn, no visible flaws
• Very good — Minor signs of wear appropriate for the age of the piece
• Good — Visible signs of wear, always explicitly described and photographed

Just email us, and we'll look into it. If we've described something incorrectly, we'll fix it. Otherwise, you can, of course, return it within the return period.

In addition to vintage, we sell deadstock: unworn stock from previous years, often still with original labels. Our own line is under development.

iDEAL, Bancontact, credit card, Apple Pay, Google Pay, PayPal, and Klarna (pay later). So, what you're used to.

Try again or choose another payment method. If it really doesn't work, email us with a screenshot of the error message, and we'll look into it.

Yes. All payments are processed via Shopify Payments, a secure environment that complies with all common standards. We do not see your card details.

Your confirmation email includes an overview of your order with a VAT breakdown. If you need a formal invoice in your name, send us an email, and we'll arrange it.

Yes, email us with the product name or link, and we'll send you extra photos. Feel free to specify what you'd like to see, and we'll take targeted shots.

For each product, you'll find flat measurements (measured with the item lying flat). Take something from your own closet that fits well, lay it on a table, and measure at the same points. This provides the most reliable picture.

Vintage and deadstock are by definition one-offs. What's gone is gone. However, new pieces in a similar style are regularly added, so keep an eye on the store.

Always follow the wash label if it's still attached. When in doubt: wash cold, do not tumble dry, and air dry. For wool and silk, it's best to go to the dry cleaner. The more carefully you treat it, the longer you'll enjoy it.